IT Business Solutions
Managed IT
You know your business and we know technology. Why don't you focus on your business and let us handle
your information technology (IT) environment? We will take care of your IT needs including computers,
networks, internet, websites and mobile devices support and cost effectively!
Large companies have IT departments that manage their technology infrastructure. The IT department helps
them select technology, install, integrate and maintain it, train employees, provide desktop support and
fix systems that break. However, if you're a small business owner, you don't have an IT department. So,
who manages the technology in your company? Is there an employee that has some knowledge about IT and acting
as the IT person? How well that is done? In most cases, there is no plan and not well managed systems. It
does not have to be that way. Today, small businesses in the Upper Valley of NH and VT can adopt more
effective approaches to IT management for many reasons.
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Benefits of IT
Did you start your business to manage the IT infrastructure? Hope not. That's where we can help. Our staff can
manage your IT so you can focus on the business. We will enable your business to grow faster, provide better
services to your customers, improve morale, make employees more productive and help you manage the bottom
line. For this to occur, you need to focus on your business and think why you started the business.
We are here to, plan, purchase, prevent and resolve problems. From blue screen of death to problem
prevention we have the experience to diagnose, repair and maintain your systems.
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Save Time and Money
You should expect your IT infrastructure to work consistently and seamlessly. Working together we can save
you time and money! We have relationships with the three largest distribution companies for IT products which
translates into your savings. We can prevent and solve your IT problems quickly and you stay focused on
your business.
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Prevent and Solve IT Issues
Often we can fix problems immediately, remotely. We install and maintain a license of LogMeIn Pro software
on each machine to allow us quick access to machines to resolve and prevent problems. Obtain quick assistance
for issues and with no wait for us to arrive at your location. Remember time is money and our goal is to resolve
issues quickly. If the issue is not able to be resolved remotely, we will dispatch a technical staff member
to your location to resolve any IT issues if the issue cannot be resolved remotely.
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IT Outsourcing Maintenance Packages
A service provided that saves your business expensive downtime, and reassures you that your computer
is operating securely and effectively.
NHVT Computer Services, Corp. knows that a system that stays up and runs reliably is far better than
a cycle of crash and repair. The key is 24/7 proactive maintenance for businesses and individuals.
Contact Us for detail information for the IT Business Solutions!
| Description\Service Plan |
No SLA1 |
Professional |
Ultra |
| Hourly Rate |
$135.00 |
$125.00 |
$120.00 |
| Priority Level |
No |
2 |
1 (Highest) |
| Discounted rate |
No |
Yes |
Yes
| | Service - M - F, 9am - 5pm |
No |
Priority |
Priority |
| Service Billing Increment |
60-min |
30-min |
15-min |
| Email Support Increment |
6-min |
6-min |
6-min |
| On-site Support - Business Hours (M - F, 9am - 5pm) |
1 x Rate |
1 x Rate |
1 x Rate |
| Off Hours Support |
Not Available |
1.5 x Rate |
1.5 x Rate |
| Travel charge |
$100.00/Hourly |
$100.00/Hourly |
$100.00/Hourly |
| Billing Cycle |
Upon Completion |
Monthly |
Monthly |
| Guarantees Rate |
No |
1 Year |
1 Year |
| Renewable |
No |
Annually |
Annually |
| Detail Monthly Billing w/ Invoice |
No |
Yes |
Yes |
| Dedicated Support Email |
No |
No |
Yes |
| Hardware Inventory Tracking |
No |
No |
Yes |
| Software Inventory Tracking |
No |
No |
Yes |
| System Monitoring |
No |
No |
Yes |
| Setup Fee (one time) |
$0.00 |
$125.00 |
$120.00 |
| Monthly Fee (per contract) |
$0.00 |
$60.00 |
$85.00 |
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1No Priority Service Level Agreement (pay as needed) and the standard rates apply for services provided! |
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